The secret to great coffee is the people who make it!
Peet's Coffee is looking for part-time Retail Associates, Shift Leads, and Assistant Store Managers for our Colorado stores in Centennial, Denver and Boulder. If you have a passion for coffee and tea and are looking for a fast-paced, fun place to work, we want you to join our team!
Peet's offers great benefits including:
Industry-leading training and knowledge
Medical, dental and vision coverage (starting at 21 hours/week)
Generous employee discount
Opportunities for advancement
Please attend one of the following JOB FAIRS on August 13th and meet with the Peet's management team for an on-site interview! Print out and complete our job application and bring it with a copy of your resume to the store:
Thursday, August 13th, 2015
10:00 a.m. - 7:00 p.m.
Peet's - Southglenn
6751 S. York St. #518
Centennial, CO 80122
Thursday, August 13th, 2015
10:00 a.m. - 7:00 p.m.
Peet's - Cherry Creek
2500 E. Second Avenue
Denver, CO 80206
Thursday, August 13th, 2015
10:00 a.m. - 7:00 p.m.
Peet's - Boulder
1695 29th Street, Suite 1260
Boulder, CO 80301
If you are unable to attend the job fair please submit an application directly to one of the above Peet's locations, or visit www.peets.com/careers to apply online.
We encourage applicants of all ages, races and ethnic backgrounds.
Retail Associate Requirements:
Dedicated to exceeding the expectations of customers.
Ability to multi-task in a fast-paced environment.
Open availability preferred, including early mornings, evenings, and Saturdays/Sundays.
Retail Associate Responsibilities:
Ensure customers know they are welcomed and appreciated; understand what they want and help them with what they need.
Consistently deliver the highest quality coffees, teas, beverages and baked goods in accordance with Peet's distinguishing quality standards.
Demonstrate that customers come first by serving them with a sense of urgency.
Ensure all areas in store are maintained, clean and well organized and reflect the quality of the Peet's brand.
Shift Lead Requirements:
Minimum one year of retail supervisory experience and/or related experience and training.
Cash handling experience and attention to detail.
Ability to effectively problem solve, using sound judgment.
Dedicated to exceeding the expectations of customers.
Open availability preferred, including early mornings, evenings, and Saturdays/Sundays.
Shift Lead Responsibilities:
Executing quality store openings and closings, following all necessary procedures, including adherence to safety and security guidelines.
Preparing and serving handcrafted bar drinks and brew and serve coffee and tea. When acting as Service Leader, providing consistent feedback to team members on bar drink quality and presentation.
Performing inventory control tasks, including receiving, counting and ordering product to ensure enough stock is on hand to meet customer demands and to control costs and waste.
Model customer engagement by providing personalized superior customer service.
Assistant Store Manager Essential Responsibilities:
Lead excellent customer service through in-the-moment coaching, role modeling, and utilizing Mystery Shop Program results and "Mission Inspired" customer feedback to reinforce and improve quality of service.
Lead the team in serving customers according to speed of service standards. Plan and execute the deployment of staff to ensure that all team members work effectively together to provide superior customer service. Ensure training of opening and closing responsibilities as a key component of every team member's service role.
Assist staff in building their expertise of coffees, teas, and merchandise so that they may accurately answer customer questions and make personal recommendations.
Lead regular coffee and tea tastings, showcasing seasonal items and reinforcing Peet's coffee and tea authority to deepen customers' connection to Peet's.
Ensure customer feedback and concerns are addressed within a timely manner.
Demonstrate leadership of the store by ensuring cleanliness, organization, and attractiveness of store's interior and exterior.
Act as a role model protecting the store assets and facilities at all times through complying and ensuring compliance with Peet's policies and procedures for safety, health, security, maintenance, and cash handling. Assist the Store Manager in the maintenance of current and accurate business, legal, and personnel records.
Oversee appropriate inventory levels by ensuring the timely placement of orders.
Manage store promotions, store presentation, and visual merchandising. Lead and oversee the training for each seasonal promotion and follow-up on the execution throughout the course of the promotion.
Communicate essential information in a clear and timely manner, maintaining confidentiality where appropriate.
Role model teamwork and respect in accordance with Peet's Values. Maintain positive and productive relationships with all team members as well as other stores and departments.
Manage the Core Training Program for all new Retail Associates and Shift Leads, including leading Day One Foundations and the Barista Certification. Utilize training tools and resources, including training tracker to monitor progress and attainment.
Conduct regular coffee and tea tastings with team members to create and lead a culture of superior product, knowledge, and service.
Contribute to the development of Retail Associates and Shift Leads by providing regular coaching and feedback to build their knowledge and skills. Recognize and respond to performance issues with Store Manager oversight.
Support the Store Manager with effective succession planning and active recruiting of Retail Associate and Shift Lead candidates.
Assistant Store Manager Qualifications:
A minimum of two years of retail management/supervisory experience and/or related experience and training.
Continuous demonstrated ability to lead and provide excellent customer service.
Proven and on-going ability to drive sales and control costs.
Experience coaching, training, and developing others.
Excellent communication and interpersonal skills.
Effective time management and delegation skills.
Ability to effectively problem solve, using sound judgment.
Performance that consistently demonstrates Peet's Vision, Mission, and Values.
Company Overview:
Since 1966, when Alfred Peet opened the first Peet's store in Berkeley, California our goal has been to offer the best coffees & teas in the world, without compromise. We believe that meticulous selectivity, artisan roasting, and our commitment to freshness make the difference you can taste.
We've grown considerably since our beginnings. Peet's is now sold in multiple channels: 200+ retail store locations in nine states, National Home Delivery Service, select Office Coffee and Food Service programs and is expanding rapidly in Grocery across the U.S. Currently, Peet's is available in 12,000+ grocery stores across many states.
Essentially, though, we haven't changed much. We remain committed to the artisan crafts of coffee and tea and delivering the highest quality, always.
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