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July 6, 2016

Call Center Customer Service Training - Free - July 27-29

Call Center Customer Service Training

Goodwill Career Connections will be offering a FREE training to prepare your for the rapidly growing call center industry.

What you will learn and receive:
  • Skills in Customer Service, Phone Etiquette, Meeting Customers’ Needs and Managing High Emotions
  • Self-care
  • Tools to competitively Marketing Yourself
  • Contact with companies hiring for this position
Ideal Candidate Attributes:
  • A desire to serve customers
  • Friendly and outgoing
  • Computer skills
  • Diligent and responsible
  • Able to work flexible schedules
  • Motivated self-starter
  • Ability to attend all sessions

Class Information
July 27, 28 and 29, 2016
9:00 a.m. – 4:30 p.m.
5825 West 44th Avenue
Denver, CO  80212

To reserve your place for this FREE training opportunity contact:

Barbara Brenny at 720.350.2710 or bbrenny@goodwilldenver.org