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November 4, 2013

Medical Receptionist- Customer Service (The Kroger Company, Denver)



Medical Receptionist- Customer Service

The Kroger Company
Details
Location:CO - DenverJob Type:Customer Service
Health Care
Admin - Clerical
Base Pay:N/ARequired Education:Not Specified
Bonus:Required Experience:Not Specified
Other:Required Travel:Not Specified
Employee Type:Full-TimeRelocation Covered:Not Specified
IndustryOther Great Industries

Job ID:1440 

To apply go to: http://www.kingsoopers.com/company_information/careers/Pages/SearchCareers.aspx

Description


Under the direction of the Nurse Practitioner/Physician Assistant, the general purpose of the Patient Care Technician (PCT) position is to Facilitate a positive patient experience. This position is responsible to meet and greet the patient, including crowd control and patient intake and check-out that delivers a quality patient experience. This is accomplished by performing all the appropriate administrative tasks, including EMR documentation, in accordance with company policy. Qualifications:
• Experience working in a clinical setting with good working knowledge of medical terminology
• Basic computer skills and experience with an EMR (Electronic Medical Records) system beneficial
• Demonstrated customer service, organizational, and task-management skills
• Ability to work cooperatively in a team-based environment
• Ability to coordinate patient intake efficiently
• CPR certification Responsibilities:In addition to the requisite qualifications the responsibilities and duties of the position include:
• Function as “Greeter”
• Direct patients to PERK
• Collect patient demographic and chief complaint information and enter into EMR system
• Collect and enter payments into EMR
• Assist Providers with examinations and procedures as directed
• Administrative support, including data entry, answering the phone, taking messages, etc
• Maintain supplies
• Assist in maintaining a survey ready environment
• Other duties as required