CASHIER, USHER - AMC Theatres (Aurora, CO)

 

AMC Red Kitchen is your favorite high quality, quick-dining experience combined with the best movie going experience available. Leveraging cutting edge technology combined with fast service & fresh quality ingredients, an AMC Red Kitchen experience is far from an ordinary visit to a movie theatre!

Each associate is hired for their ability to be cross-trained in the areas listed below. While all associates may be considered for cross-training some may be assigned duties in one of the areas below at management's discretion. General responsibilities include but are not limited to:
* Assist with other Film Crew functions and perform other duties as directed.
* Maintain regular personal attendance for all scheduled shifts to ensure timely performance of duties.
* Uphold AMC's Business Practice Standards and ensure compliance with company programs.
* Proof of age. (Associates who will be serving, pouring, or mixing alcoholic beverage will need to be 18 and in some states 21).

The essential functions of a Cashier include but are not limited to:
* Complete ticket purchase transactions by greeting each guest, identifying what tickets the guests request, reading a computer screen and operating a keyboard or dispensing manual tickets, completing a credit card transaction or collecting cash and making change accurately, completing an AMC Stubs transaction, and thanking the guest.
* Keep box office clean and well organized, and ensure the security of all box office cash and tickets.
* Update box office signage, complete various reports as needed, and distribute guest surveys as needed.
* Direct business calls to -- or take messages for -- members of management in a professional manner.
* Maintain proper level of change in cash drawers with assistance of managers and operations coordinators.
* Enforce the movie ratings system to keep underage guests from purchasing tickets to films that are restricted to adult audiences only.
* Distribute, ensure proper working order of, and understand how to operate Assisted Moviegoing Equipment.
* Answer guest questions courteously and accurately or quickly direct them to the appropriate resource.
* Sell food and beverage items that meet the Food and Beverage standards of fresh, appetizing, and properly prepared to theatre guests. Maintain the cleanliness of the kitchen area. Cashiers must move quickly while delivering on our Guest Promise.
* Greet guests, assemble food orders, suggestive sell/upsell, operate point-of-sale terminals, make change accurately, and thank guests.
* Verify guests that purchase alcohol are at least 21 years of age.
* Transport bags of raw popcorn, cans or boxes of seasoning oil, syrup boxes, buckets of ice, and other stock.
* An expanded list of essential functions is available upon request from theatre management.

The essential functions of an Usher include but are not limited to:
* Ensure cleanliness of the auditoriums, lobby and bar.
* Assist with crowd control and seating of guests as needed.
* Perform exit greetings at auditorium doors at the end of each presentation.
* Perform Ticket Taker duties as needed.
* Obtain any necessary alcohol service licensing requirements.
* Verify guests that purchase alcohol are at least 21 years of age.
* Coordinate and assist with reserved seating tactics.
* Deliver food and beverage orders within established time frames once the entire order is completed.
* Ability to provide superior guest service.
* Possess good verbal communication skills.
* Have a general knowledge of theatre policies, prices, menu, and bar selections.
* Ability to work with minimal supervision.
* Ability to stand on feet for an extended period of time.
* Ability to ascend and descend stairs.
* Ability to walk, lift, twist, bend, reach, and handle food products on a frequent basis.
* Ability to lift up to 50 pounds and move it 75 yards on a regular basis.
* Ability to communicate and work effectively with supervisors and co-workers in a high-volume setting.
* Ability to push trash carts weighing up to 50 pounds up to 250 feet.
* Clean and maintain the exterior and interior areas of the theatre including auditoriums, restrooms, and lobbies. Also control access to the theatre and the auditoriums, and assist guests throughout their visit by providing direction and answering questions.
* Control access to theatre at ticket drop box by greeting each guest, reading information on the ticket, tearing tickets, directing guests to correct auditoriums, and depositing tickets in ticket drop box.
* Ensure picture perfect presentations and enforcement of the Silence Is Golden program through auditorium evaluations. Frequent monitoring of auditoriums for picture and sound quality, temperature, lighting levels, audience behavior, and film piracy.
* An expanded list of essential functions for the Usher position is available upon request from theatre management.

At AMC, we live in a team-based culture where a take-charge approach exists at all levels. We offer continuous training and development programs, a highly competitive compensation plan and excellent benefits. Ready to get started? First, answer these questions: Are you passionate about doing what it takes to get the job done? Do you enjoy satisfying guests?

Apply here:

https://storefront.kenexa.com/amc/cc/CCJobDetailAction.ss?command=CCViewDetail&ccid=bupJEdUjsTs%3D&job_REQUISITION_NUMBER=6810&WT.seg_1=CraigsList&WT.mc_id=CraigsList