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March 30, 2015

Host/Hostess - Rock Bottom Brewery - DIA

Join our team as a part-time Host/Hostess at the Rock Bottom Restaurant inside Denver International Airport!

Ideal applicants will have a flexible availability to include early mornings, evenings, weekends and holidays. HMSHost provides all associates with a RTD EcoPass, employee meal (up to $16 per shift), a fun and fast paced working environment, and opportunities for advancement!


*** APPLY ONLINE at http://hmshostext.authoria.net/viewjob.html?refnode=32937 ***


Summary: 
The Host/Hostess is responsible for the receiving and seating of guests and performing a variety of other tasks within a restaurant establishment which may include ringing up orders, refilling beverages, setting tables, and cleaning eating/serving areas; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager.


Essential Functions: 
- Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following HMSHost customer service standards
- Records customer reservations or seating times in a consistent manner providing the highest quality of service to the customer at all times
- Set tables with appropriate silverware, glass and china; maintain neat and clean work station during service 
- Seats guests and presents the menu and any specials seats according to company standards 
- Oversees the delivery and servicing of food and beverages
- Communicates with the wait staff and other restaurant personnel to ensure the guests' experience meets concept/company standards 
- Performs the tasks of the cashier and/or bus person as required including cashing out guests checks to speed up service
- Understands and follows HMSHost cash handling policies and procedures and maintain proper security of cash at all times
- Patrol assigned station, refilling water and coffee, removing service items and condiments per establishment procedures 
- Perform other duties in a team effort during downtime which may include rolling silverware, expediting food orders, washing dishes, preparing food for the To-go areas and properly cleaning and filling table condiments (salt & pepper, sugar, napkins, ketchup and mustard bottles)


Minimum Qualifications, Knowledge, Skills, and Work Environment: 
- Must be at least 18
- Customer service and cash handling experience preferred
- Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner 
- Ability to bend, twist, and stand to perform normal job functions
- Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers

Equal Opportunity Employer (EOE)
Minority/Female/Disabled/Veteran (M/F/D/V)
Drug Free Workplace (DFW)