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September 20, 2013

Guest Services Associate (Childrens Museum of Denver)

JOB ANNOUNCEMENT


Position:                    Guest Services Associate

Open:                         September 18, 2013

Close:                         open until filled


FLSA Status:                        Non Exempt, Part Time 30 hrs a week

Schedule:                  Available to work a alternating schedule Sunday thru Saturday.
Most days work a 4-8 hr shift (flexibility to work more hours, when needed).   
                                    Must be available to work weekends & holidays

Salary:                        $9.00 Hour

The Children’s Museum of Denver has an opening for a part time Guest Services Associate to help ensure a positive experience for all members and guests of the Museum.  

Job responsibilities include:
  • Heavy cash register operations / cash handling for high volume admissions desk, gift shop, and cafe sales. Must be able to accurately balance cash register sales.
  • Opening and closing procedures for effective and accurate front desk and cafe operations
  • Daily cleaning, upkeep and stocking of gift shop, café and lobby areas
  • Membership application processing and check- in
  • Maintain clean and safe environment
  • Communicate with guests ensuring customer service issues are effectively addressed
  • Answer and direct incoming calls
  • Have knowledge of Microsoft Excel and Word and the ability to quickly learn our retail and ticketing programs

Applicant must have exceptional customer service and communication skills, friendly, helpful, enthusiastic and able to work well with a motivated team. Requires a minimum ONE year of customer service and retail cash handling/cash register experience preferred. Physical requirements: lifting up to 50 lbs. Bilingual is preferred.

 

Please send resumes and cover letter to Bonnie Bosworth, Office Manager: (fax) 303-433-9520 or (email) bonnieb@cmdenver.org.  No phone calls please.