Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.
Doreen Falcon, Dual Human Resources Manager
Holiday Inn Express Denver International Airport
6910 Tower Rd | Denver, Colorado 80249
P: (303) 574.1300 x 4907
dfalcon@sbcos.com
The purpose of a
MAINTENANCE ATTENDANT is to perform routine property and equipment
repairs and preventative maintenance, monitor utilities and assist in ensuring
the safety of guests and associates in compliance with all corporate and brand
standards and all federal, state and local laws.
ESSENTIAL DUTIES AND
RESPONSIBILITIES:
·
Responds
in a courteous and timely manner to all guests’ questions, complaints or
requests.
·
Performs
maintenance and repair work on the interior and exterior of building,
hotel rooms and contents, laundry and kitchen/refrigeration equipment,
lighting, heating/air conditioning (HVAC) ventilation, water treatment systems
and swimming pools.
·
Conduct
inspections for Preventative Maintenance needs.
·
Ensure
the security of inventory such as tools, supplies, equipment, furniture,
televisions, etc.
·
Replenish
supplies in a timely and efficient manner, minimizing waste and ensuring that
equipment is prepared and operational for the next shift.
·
Completes
assigned work orders in a timely manner and within specifications.
·
Record
and report completed repairs and items that require further attention.
·
Maintains
regular attendance, is consistently on time, and observes prescribed work,
break and meal periods in compliance with standards.
·
Maintains
high standards of personal appearance and grooming, which include compliance
with the dress code.
·
Performs
any other duties as requested by supervisor.
Reasonable accommodations may
be made to enable qualified individuals with disabilities to perform the
essential duties.
REQUIRED COMPETENCIES:
To perform the job
successfully, an individual should demonstrate the following competencies.
Other competencies may be required.
Associate demonstrates a high
QUALITY of work:
·
Demonstrates
accuracy and thoroughness.
·
Monitors
own work to ensure quality.
·
Provides
the best possible service to clients and customers.
Associate demonstrates
acceptable PRODUCTIVITY standards
·
Meets or
exceeds productivity standards.
·
Produces
adequate volume of work efficiently in a specific time.
Associate demonstrates excellent
CUSTOMER SERVICE SKILLS
·
Responds
to requests for service and assistance.
·
Demonstrates
the desire and ability to provide high quality service to both internal and
external customers.
·
Solicits
customer feedback to improve service.
Associate demonstrates
INITIATIVE
·
Asks for
and offers help when needed.
·
Includes
appropriate people in decision-making.
Associate demonstrates
ACCOUNTABILITY for their job performance
·
Takes
responsibility for own actions.
·
Performs
work with little or no supervision; works independently.
·
Can be
relied upon regarding task completion and follow up.
QUALIFICATIONS AND REQUIREMENTS:
The requirements
listed below are representative of the knowledge, skills, and/or abilities
required.
EDUCATION/EXPERIENCE
A high school diploma
or general education degree (GED) and six months to one year of related
experience and/or training; or equivalent combination of education and
experience. Working knowledge of carpentry, plumbing, electrical work,
painting, HVAC work and masonry. Ability to work nights, weekends and
holidays.
LANGUAGE ABILITY
Ability to read and
comprehend simple instructions, short correspondence, and memos. Ability
to write simple correspondence. Ability to effectively present
information in one-on-one and small group situations to customers, clients, and
other employees of the organization.
WORK ENVIRONMENT:
The work environment
normally entails the following:
·
Ability
to work in all types of inclement weather conditions
·
1/3 to
2/3 of time working near mechanical parts, with vibration and risk of
electrical shock, and in high, precarious places, on ladders and in
extreme cold and heat.
·
Exposure
to cleaning chemicals throughout the day
·
Moderate
to occasional loud noise levels consistent with hotel environment
PHYSICAL DEMANDS:
During the course of
performing the physical demands of this position, associates are expected to
observe and adhere to safety and security procedures, promoting a safe work
environment.
The physical activity
normally entails the following attributes.
·
Stand or
walk more than 2/3 of the time
·
Sit less
than 1/3 of the time
·
Use hands
to finger, handle, or feel 75% of time
·
Reach
with hands and arms 75% of time
·
Reach
overhead with hands and arms 25% of time
·
Stoop,
kneel, crouch, or crawl, climb or balance 50% of time
·
Talk or
hear 50% of time
·
Carry /
Lift /Push/Pull up to 75 lbs.
Our company does not discriminate against its associates or applicants because
of race, color, religion, sex, pregnancy, national origin, ancestry, age,
marital status, sexual orientation, veteran status, physical or mental
disability or medical condition. Equal employment opportunity will be extended
to all persons in all aspects of the employer-associate relationships,
including recruitment, hiring, advancement, compensation, benefits, training,
promotion, transfer, discipline, layoff, recall and termination. Every
reasonable accommodation will be made for disabled associates.
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