Call Center Customer Service Training June 28-30 - Free! from Goodwill Industries of Denver

CALL CENTER CUSTOMER SERVICE TRAINING

Goodwill Career Connections will be offering a FREE training to prepare you for the rapidly growing call center industry.

What you will learn and receive:

•             Skills in Customer Service, Phone Etiquette, Meeting Customers’ Needs and Managing High Emotions

•             Self-care

•             Tools to competitively Marketing Yourself

•             A guaranteed telephone interview upon completion of the class and application

Ideal Candidate Attributes:

•             A desire to serve customers

•             Friendly and outgoing

•             Computer skills

•             Diligent and responsible

•             Able to work flexible schedules

•             Motivated self-starter

•             Ability to attend all sessions

Class Information

June 28 – 30, 2016

9:30 a.m. – 5:00 p.m.

5825 West 44th Avenue

Denver, CO  80212

To reserve your place for this FREE training opportunity contact:

Barbara Brenny at 720.350.2710 or bbrenny@goodwilldenver.org