Call Center Customer Service Training - Free - July 19-21

Call Center Customer  Service Training

 Goodwill Career Connections will be offering a FREE training to prepare your for the rapidly growing call center industry.

What you will learn and receive: Skills in Customer Service, Phone Etiquette, Meeting Customers’ Needs and Managing High Emotions Self-care Tools to competitively Marketing Yourself Contact with companies hiring for this position

Ideal Candidate Attributes: A desire to serve customers Friendly and outgoing Computer skills Diligent and responsible Able to work flexible schedules Motivated self-starter Ability to attend all sessions

Class Information

July 19, 20 - 21, 2016

9:30 a.m. – 3:00 p.m.

7797 E. 36^th Ave.

(Inside the Goodwill Store)

Denver, CO  80238

To reserve your place for this FREE training opportunity contact:

Veronica O. White at 720.317.2237or vwhite@goodwilldenver.org