Concierge Specialist - Ella Bliss Beauty Bar - Denver

Position Summary:

Are you a customer service rock star looking for more than your typical salon/spa job? Are you ready to be a part of something entirely new and unique in the salon & spa industry with unlimited growth opportunity?

General Duties and Responsibilities:
*Promoting Membership Sales (Must feel comfortable selling memberships)
*Upbeat & Enthusiastic
*Friendly and Welcoming
*Excellent Sales Ability
*Upholding the Ella Bliss Standard of Customer Service (Ability to make every customer feel welcome and special)
*Greeting all Ella Bliss customers every time they walk through the door
*Following up with customers to ensure you they have the best experience while they are at Ella Bliss
Scheduling all appointments/ Re-book Appointments
Checking in all clients when they arrive
Following up to see if Guest would like other beverages
Checking Inventory
Restocking Product
Keeping the front Social Bar, Lounge, and other areas clean
Assisting with Events & Parties
Product Sales
Spa Booker Super User- be able to train other new hires (Training will be provided on Spa Booker)
Daily Opening and Closing Activities
Help promote and brain storm new store promotion ideas
Customer Feedback
Cash register
Knowledge of Kevin Murphy, Image or Spa Booker a plus but not required.
Serving Beer & Wine
Must be able to multi task

Pay & Benefits:
-$10 per hour
-$10-$25 per membership sold
-Commission on products and parties hosted
-Paid Time Off
-Continued Education & Training
-Employee Appreciation
-Professional and safe work environment

Email your resume to: hirebroadway@ellablissbeautybar.com
Subject Line: Concierge
Be sure to check out our website as well!
www.ellablissbeautybar.com

Our Mission:
We create a blissful escape from the everyday. . .
because YOU matter!

Our Core Values:

Service to Guest: We find joy in surprising each guest with an individualized experience by anticipating their needs and providing 'the little extra things' that matter most.

Productivity: Good enough won't do. We achieve unrivaled results by planning carefully, working together as 'One Team' and by constantly raising expectations.

Financial Responsibility: We operate profitably in order to achieve our mission, live to our values and reward our team members for excellence.

Team Relationships: The foundation of our organization is based upon personal accountability and individual best efforts. We respect, support and encourage each other and have fun succeeding together.

Image: We will be known as a Unique, Essential and Affordable escape from the stresses of the everyday. We're not a Spa, not a Salon, WE'RE A WAY OF LIFE!

Growth & Innovation: We embrace innovation and change by never settling for the status quo. We lead the way by continuously improving ourselves and our services.