Spa Concierge - ME SPA - Lakewood

ME SPA, 329 S. Teller St. Lakewood is a destination where every detail has been conceived with you in mind: a lovely setting, soothing ambiance, a place to get away from the hustle of the day. A place where you can relax & be yourself. We pride ourselves in providing genuinely eminent customer service to each and every guest. 

Position Summary
ME SPA -- Lakewood is seeking a highly motivated and skilled Spa Concierge that is interested in advancement and potentially management training. Our ideal candidate will bring exceptional communication skills, superb customer service abilities, computer and phone experience, high integrity and an unparalleled, self-motivated work ethic.

Spa Concierge is responsible for:
• Providing a flawless spa experience for every guest, every day
• Greeting guests in a warm, friendly manner 
• Answering multi-line phone, booking appointments through online system, checking spa guests in and out efficiently and accurately 
• Anticipating, identifying and ensuring guest needs are being met throughout their visit
• Provide support to spa therapists 
• Upholding ME SPA protocols and general spa procedures
• Actively promoting spa treatments and products within the spa
• Maintaining a clean, safe, fully stocked and organized work area
• Demonstrating a professional attitude and appearance at all times
• Other duties, as assigned by Management Team

Why ME SPA --Lakewood?
• Remarkable Company Culture
• Competitive Compensation
• Goal Oriented Bonus Opportunities
• Possibility of Advancement within Company
• Generous Employee Discount off Services & Retail

Requirements
• Must be outgoing and enjoy helping people
• Ability to take direction, work well within and contribute to a positive team environment
• Exceptional written and verbal communication skills
• Ability to be efficient and productive in a fast paced environment
• Comfortable educating customers and recommending retail products to enhance their experience
• Must be able to multi-task
• Extremely reliable and somewhat flexible with your schedule (evenings and weekends are a must)
• Experience in a high-end customer service, guest oriented environment preferred

If you are interested in joining a company that values its employees and encourages job progression in a rewarding environment, please come in and apply today! Only applicants who bring their resume in person will be considered for this position. Please be prepared for a possible, on-the-spot interview.