Position Summary: The internship will play a role in supporting small businesses in the Metro Denver region. They will manage the necessary documentation and filing of these efforts, and will help the SBDC continue to be a national leader in providing a platform that is relevant to the small business community.
Assists the Executive Director, SBDC Manager, and Administrative Assistant with data analysis and input, process efficiency, filing, marketing and communications, and strategic objectives, as well as play an upfront role in customer service. Approximately 50% of time is spent documenting the success and challenges of the programmatic efforts, 25% in customer management, and 25% used to develop and manage effective processes.
JOB RESPONSIBILITIES
ESSENTIAL FUNCTIONS:
- Develop a strong professional relationship with the small business community by playing a support role for the Denver Metro SBDC.
- Provide administrative support in documenting client experiences, seminar impact, and programmatic efforts.
- Maintain and develop efficient client management processes.
- Identify opportunities to reduce redundancy, increase process efficiency, and support a culture of continuous improvement.
- Responsible for documenting economic impact of our small business clients.
- Assist Administrative Assistant with filing and covering front desk duties, as necessary, including greeting clients, answering phones, etc.
- Assist SBDC Manager with various tasks, including implementation of marketing strategy, seminar coordination, and communications efforts.
- Assist Executive Director with various projects.
JOB REQUIREMENTS
MINIMUM QUALIFICATIONS:
· High school/GED
· Positive attitude
· Fast worker
· Strong attention to detail
· Interest in small business, or economic development
PREFERRED QUALIFICATIONS:
· Experience in a non-profit organization
· College graduate (or in process)
· Strong writing skills
SKILLS:Strong interpersonal and communication skills and ability to work with a broad range of individuals. Ability to make administrative and procedural decisions and implement supported ideas. Strong writing skills.
EQUIPMENT TO BE USED: Computer, calculators, scanner and telephone system.
WORKING CONDITIONS
Cubicle, computer, and phone provided.
Interns are part of our team here at the Denver Metro SBDC and we are happy to help integrate professionals that would like to build their skill set in one of the most influential business hubs in Colorado. SBDC meetings, Chamber meetings, and other affiliates are available for the intern to participate, and if they are interested.
TYPICAL PHYSICAL DEMANDS: Must be able to lift 25 pounds.
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To apply:
Qualified applicants send cover letter and resume to: careers@denverchamber.org
Attn: Mary Whelan
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